MT777 Privacy Policy —
How We Protect Your Data

1 About This Policy

MT777 operates the online sports betting and live casino platform available at mt777.wine and through the MT777 Android app. This Privacy Policy sets out how MT777 collects, uses, stores and protects the personal information of players and visitors — particularly those based in Pakistan.

We take data privacy seriously. When you create an MT777 account, make a deposit in PKR through JazzCash, Easypaisa, Raast or Bank Transfer, place a bet on PSL cricket or Premier League football, or browse our live casino, you share certain personal information with us. This policy explains every stage of how that information is handled — from collection through to deletion.

This policy should be read alongside the MT777 Terms and Conditions, which govern the overall use of the platform. In case of any conflict between the two documents on a privacy matter, this Privacy Policy takes precedence.

2 Data We Collect

MT777 collects only the data that is genuinely necessary to operate the platform and provide a good experience for Pakistan players. We do not collect data for the sake of it. The categories of personal data we collect are:

Where you choose not to provide certain data — for example, identity documents for KYC — MT777 may be unable to process withdrawal requests or unlock certain account features until the required information is submitted.

3 How We Use Your Data

MT777 uses personal data for the following specific purposes. We do not use your data for any purpose not listed here without first informing you and, where required, obtaining your consent.

• Account management — creating and maintaining your MT777 player account, verifying your identity and processing login access.
• Payment processing — handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your verified payment account.
• Fraud prevention and security — detecting unusual account activity, identifying duplicate accounts, and preventing money laundering or bonus abuse.
• Platform improvement — understanding how players in Pakistan use the platform, which sports markets are most popular (cricket, PSL, T20, football), and where the user experience can be improved.
• Customer support — resolving account queries, bet disputes, payment issues and complaints efficiently through live chat and email.
• Responsible gaming — monitoring for patterns that may indicate problematic gambling behaviour and enabling players to access deposit limits, time reminders and self-exclusion tools.
• Marketing communications — where you have opted in, sending you information about MT777 promotions, bonus offers and upcoming cricket or PSL betting markets. You can opt out at any time.

4 Payment Data & KYC Verification

Because MT777 processes real-money transactions in PKR, we are required to collect and verify financial identity information as part of standard Know Your Customer (KYC) procedures. KYC is required before your first withdrawal is processed and may be requested at other points during your account lifetime.

KYC documents that MT777 may request include a copy of your Pakistani CNIC (both sides), proof of your registered mobile number (for JazzCash or Easypaisa accounts), or a recent bank statement confirming your account details. These documents are used only for identity verification purposes and are not visible to any third party other than the KYC verification service provider used by MT777.

• Payment account references (JazzCash number, Easypaisa number, bank account) are stored in encrypted form and used only for processing transactions.
• MT777 does not store full card numbers for debit or credit card transactions — card payments are processed through a third-party payment gateway that handles card data securely on our behalf.
• PKR transaction history is retained for the period required for financial record-keeping, after which it is securely deleted or anonymised.
• KYC documents are stored in a secure, access-controlled environment. Only authorised MT777 staff involved in verification and compliance have access.

5 Sharing Your Data

MT777 does not sell, rent or trade your personal data to any third party under any circumstances. Your data is shared only in the limited situations listed below, and only to the minimum extent necessary for the stated purpose.

• Payment providers — JazzCash, Easypaisa, Raast partner banks and card payment gateways receive transaction data necessary to complete your deposit or withdrawal in PKR.
• KYC verification partners — identity document data is shared with our KYC verification service provider solely for the purpose of confirming your identity. These providers operate under strict data processing agreements.
• Technology and hosting providers — MT777 uses cloud hosting and security services to operate the platform. These providers process technical and usage data on our behalf under contractual data protection obligations.
• Live casino and game providers — when you play live casino games, the relevant game provider receives the minimum data needed to operate the game session (player ID, bet amount, game result). No full personal profile is shared.
• Legal and compliance requirements — MT777 may disclose personal data if required to do so by a valid legal process or to prevent fraud and financial crime.

All third parties who process personal data on MT777's behalf are required to handle that data securely and use it only for the specific purpose for which it was shared. MT777 does not permit third-party partners to use your data for their own marketing or profiling purposes.

6 Cookies & Tracking

MT777 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players interact with the site. The types of cookies used on MT777 are:

MT777 does not use third-party advertising cookies or share cookie data with advertising networks. Analytics cookies collect only aggregated, non-personal data — they tell us that a page was visited, not who visited it. You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform.

7 Data Security

MT777 takes data security seriously and applies industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or disclosure.

• Encryption in transit — all data transmitted between your device and MT777 servers is encrypted using TLS (Transport Layer Security). This applies to the website, mobile browser and the Android app.
• Encryption at rest — sensitive personal data including identity documents and financial account references are stored in encrypted form on our servers.
• Access controls — MT777 staff access to personal data is limited to those with a specific operational need. All access is logged and periodically reviewed.
• Password security — account passwords are stored as salted hashes — they are never stored in plain text and cannot be read even by MT777 staff.
• Security monitoring — MT777 monitors for unusual access patterns, login anomalies and potential account compromise on an ongoing basis.
• Incident response — in the unlikely event of a data breach that affects your personal information, MT777 will notify affected players as quickly as reasonably possible with details of the incident and the steps taken.

8 Data Retention

MT777 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required for legitimate operational and financial record-keeping purposes. The general retention guidelines MT777 follows are:

• Active account data — retained for the full duration of your account being open and active on MT777.
• Financial transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction for standard financial record-keeping purposes.
• KYC documents — identity verification documents are retained for the duration of the account relationship plus a minimum period following account closure, after which they are securely deleted.
• Customer support records — live chat transcripts and support emails are retained for up to two years to assist with dispute resolution and quality review.
• Closed accounts — when you close your MT777 account, most personal data is deleted or anonymised within 90 days, subject to the financial record retention requirements above.
• Cookies and analytics data — analytics data is retained in aggregated form for up to 13 months before being refreshed or deleted.

When personal data is no longer required, MT777 either permanently deletes it or anonymises it so that it can no longer be linked to any individual player.

9 Your Rights Over Your Data

As an MT777 player, you have meaningful rights over your personal data. MT777 is committed to respecting and facilitating those rights. The rights available to you are:

• Right to access — you can request a copy of the personal data MT777 holds about you at any time. Contact support via live chat or email to make a data access request.
• Right to correction — if any of your personal data held by MT777 is inaccurate or out of date (for example your registered mobile number or email address), you have the right to have it corrected. Many details can be updated directly in account settings.
• Right to deletion — you can request deletion of your personal data. MT777 will delete your data subject to any retention obligations that apply — for example, financial transaction records that must be kept for a minimum period.
• Right to restrict processing — in certain circumstances, you can ask MT777 to restrict how your data is used while a query or complaint is being resolved.
• Right to withdraw consent — where MT777 processes your data on the basis of your consent (such as for marketing communications), you can withdraw that consent at any time. Withdrawal of consent does not affect any processing that took place before the withdrawal.
• Right to object to marketing — you can opt out of MT777 promotional emails and messages at any time by contacting support or updating your communication preferences in account settings.

To exercise any of these rights, contact MT777 support via live chat or email at [email protected] with the subject line "Data Request". MT777 will respond within 10 business days.

10 Children's Privacy

MT777 is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age confirmation step, and identity verification through CNIC is required before withdrawals are processed — CNIC is only issued to individuals aged 18 and over in Pakistan, which provides an additional verification layer.

If MT777 becomes aware that a player under the age of 18 has created an account, that account will be closed immediately, any deposits will be returned and all associated personal data will be deleted. If you believe a minor has registered on MT777, please contact support immediately via live chat.

11 Changes to This Policy

MT777 may update this Privacy Policy from time to time as the platform evolves, as new payment methods are introduced, or to reflect changes in applicable data protection practices. The date of the most recent update is displayed at the top of this page.

When significant changes are made to this Privacy Policy, MT777 will display a notice on the platform. Continued use of MT777 after an updated Privacy Policy has been published constitutes your acknowledgment of the changes. We recommend checking this page periodically so you are always aware of how your data is being handled.

12 Contact Us

If you have any questions about this Privacy Policy, want to understand more about how your data is used, or wish to exercise any of your data rights, please get in touch with the MT777 support team:

• Live chat — available 24 hours a day, 7 days a week through the MT777 platform. The fastest way to get a response.
• Email — [email protected] — for data access requests, deletion requests and privacy complaints. Include "Privacy" in the subject line.

For data-related requests, MT777 will respond within 10 business days. For general support queries, live chat typically responds within a few minutes.